My work experience has exposed me to a diversity of business functions, including Operations (from call centres to manufacturing plants), Finance, Information Technology, Marketing and Communications, Sales, Product Development, Actuarial, Human Resources and other support functions. I have worked with large global industry leaders, with medium-sized companies and with family-owned and entrepreneurial firms. My contracts have included an array of government at various levels, corporate, non-profits and associations.

I have been certified in Organization Development with the world-renowned NTL Institute in Bethel, Maine. I understand behavioural theory and love to apply it to actual experiences and attitudes in the workplace. It’s important to me to keep current and I continually seek out new research and information to add to my OD and coaching knowledge.

My clients tell me that they value my ability to “keep it real.” I combine theoretical knowledge with a practical approach and a get it done urgency. My desire is always to design interventions and solutions that will work in real-life. I am not interested in developing esoteric or elegant solutions (unless that’s what your culture needs). I instead seek a grounded approach that makes sense to those involved and that others will support.

My personal value system is based on honesty and high trust. My clients repeatedly ask me to work with them on HR projects and sensitive situations. I value the contributions of all people and I strive to be sensitive and respectful of each person’s dignity.  I believe that genuine empathy includes an aspect of service, but I respect boundaries and do not take on ownership of another’s problem. My approach is a balance of caring and enabling.

I love to get involved in situations that matter to people. My enthusiasm and energy often move others to action. I am very creative – especially when brainstorming solutions – and I believe that dialogue and debate are important to a generative process. I love when new options emerge that have not yet been considered.

A college degree in journalism, and my career experience in Employee Communications and Marketing, polished my natural writing and speaking talents. I have learned how to present information during change and to engage, influence and motivate others. I enjoy preparing presentations and bringing clarity to more complex, technical subjects.

I am able to facilitate and lead a group of people so their talents and expertise are applied to a single purpose. You will find me taking a simple approach to project management: clear deliverables, clear expectations and clear deadlines. Time is spent delivering value instead of babysitting others. I hold people accountable and support them in getting the work done. I have also added value as Coach to Project Managers who natural talents are not in the area of human resources management or interpersonal skills.

Many of my clients ask me to facilitate important meetings and events. No matter the diversity of the group, or the complexity of the topic, I can work with clients to design a process and agenda that will move the group forward. Objectives are met, people participate and at the end, crisp and clear notes are delivered quickly.

On the Myers-Briggs Indicator, I show a strong preference for Intuition, and I use this skill in the external world to identify patterns, see multiple meanings, and to source the common thread among many disparate thoughts. I am able to quickly analyze a situation, and my left-brain intelligence works with my creative right-brain to help me understand complex business issues, even in new industries. I’m not afraid to ask a question that helps to clarify murky situations.

For more than 20 years I have skillfully joined groups in several industries and different size organizations to tackle challenges. I find it easy to integrate into the structure of any project or internal HR team. I get along well with people at all levels of organizations, because I value relationships and professionalism.