I’ve been writing about leadership effectiveness and the dynamics of workplaces for more than twenty years. Here is my latest thinking on leaders, teams and organizational development. If you want to read specifically about a certain topic, just click one of them below.
- Leadership Development
- Teams
- Organizational Culture
- Change Management
- Personal Development
- Life’s Epiphanies
Jill’s Latest Posts

Turn Relentless Focus into Attentiveness
Jody* is a leader on the rise. He’s been promoted twice in the last two years, having proven he can
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How to Engage with Interest not Aggression
Ralph is an experienced leader who comes to our Coaching sheepishly. “In the last year, two great people have quit
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4 Ways Leaders Help You Receive Feedback
Busting out of the shackles of bureaucratic process feels great. I’m excited by the changes I’m seeing in the annual
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How to become a more patient and attentive leader
Ordinary life is a rich practice field, and the Leaders I coach are often surprised to discover they can build
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Today’s Leaders Make it Safe to Play
I work and play in the heart of Canada’s technology triangle – Waterloo, Ontario - the home of Blackberry, Open
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Break Bad Habits by Creating New Ones
Well-meaning leaders don’t always do what they say they will. Fraser wants to give his staff more empowerment, but he
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In Praise of Powerful Admin Assistants
The leaders that I coach have much self-confidence, a keen sense of urgency and an “I can do it” attitude.
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How to Be an Active Leader
Leadership is an activity. You know it’s not a spectator sport but a call to action. Yet, many leaders I
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Be a Leader Who is In the Know
Imagine that an important newspaper in your community interviews ex-employees and writes an unflattering piece about your firm. Would you
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Try these new mindsets to manage a demanding world
In business circles, it’s a badge of honour – the busier you are, the broader your portfolio and the wider
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Want to be a trusted leader? Ask Questions.
Ramos is a leader who seems aloof and uncaring. Not about the business, for which everyone can easily see his
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Powerful Leaders: Choose the Best Interpretation
Thanks to technology, information constantly speeds around the globe. At work, a deluge of emails, voicemails, text messages all compete
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Personal Trainer or Team Coach? Part II
Last post I wrote about Ram and Rory, two managers with different styles and skill-sets. One was most effective in
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Are you a Team Coach, or a Personal Trainer?
Ram is a manager with great people skills. He is a good listener, and interrupts to ask the right questions
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Team Coaching for Culture Change
Here is a link to a post written by a recent participant in my Team Coaching session at HRPA's annual
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Should you “give ’em hell” this year?
The start of a new year gives leaders an opportunity to start fresh with their teams. Here’s an interesting thought
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