Four Faces of Workplace Conflict
Research suggests that front-line supervisors spend almost 50% of their workday managing conflicts. I’m not surprised, given our human tendency toward disagreement and the brain’s built in negativity bias (Hansen, 2011). And, since most of us have a strong distaste for conflict, leaders are valuable when they know what actions will re-balance the team.
Here are four common causes of workplace conflict and ideas for how to intervene.
I don’t really like you
We are often irritated in the workplace by the extra energy it takes to work with others who are not like us,