Busting out of the shackles of bureaucratic process feels great. I’m excited by the changes I’m seeing in the annual performance review process. Many companies are replacing the dreaded once-a-year day of judgment with systems that encourage ongoing feedback and honest conversations about workplace effectiveness. Bravo!
I’m coaching Jerry, who leads a team in a company with a technology-enabled messaging platform. With the new system, people are told to give each other feedback all the time. He’s noticed some new pain in his team: Feedback fatigue and inconsistent participation.