
In Workplace Communications, Being Direct is Kind
You’re sitting in front of an employee whose negative outlook and constant complaining is making it difficult for others to work with him. Or, a colleague has just sent you a note saying that unfortunately, no one on his team has time to participate in your strategic cross-functional project team. Your boss tells you, with great excitement, that she’s made an unrealistic promise to a significant client, and now she’s depending on you to make it happen.
In all these cases you’re faced with a dilemma: How do you tell the other person your side of the story without alienating them or damaging the relationship – and perhaps your career?
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