by Jill Malleck and Meg Salter, Integral Master Coachesä
Ask 12 people what’s going on during change and you’ll get a dozen different answers. Researchers know that change within a dynamic human system – our workplaces – is volatile, uncertain, complex and ambiguous; ” VUCA”!
Faced with charged words like “volatile” many project managers hunker down and pay close attention to the concreteness of their deliverables. Anything that can’t be scoped out, and assigned, is best ignored.