It’s frustrating for leaders to find themselves in conversations that don’t seem to end. These circular encounters, whether with a direct report, a peer or a boss (even a customer) waste your time, and leave you feeling unproductive. You know there is problem when you actively avoid people. Notice your sinking feeling of déjà vu when certain people show up in your office. “Here we go again, the same old story.”
When the storytelling is prevalent and familiar, you may be caught in what is commonly called a drama triangle.