A lot of clients are in the thick of it – scaling up, in growth or shrink mode, or implementing major projects. As leaders and I unpack their experience, we’re noticing a blue space in between the work on the ground and the eyes on the sky.
On the ground, a focus on day-to-day operational excellence, getting stuff done and doing it better and faster. Great operational plans that are flexible and intelligent responses to success and failure. Focus on customer satisfaction,
… Read more Strategy Ladder = bridge between sweat and dreams
I’m working on a Facilitation Skills course for leaders and thinking hard about how to distill 30 years of experience into a day. My definition of an effective facilitator is “Someone who makes the work of the group easier, through planned and spontaneous interventions.” I think it captures the aspect of being of service to the group, and the facilitator’s responsibility to bring something important to the table.
A good metaphor comes to mind: The way of the Conscious Sailor.
… Read more The Facilitator as Conscious Sailor