Lately I’ve been hearing about the significant role of trust in the workplace: People follow leaders that they trust. High-performing teams trust each other. New-comers must quickly spot allies and enemies – so they know who to trust.
Trust is one of those slippery conceptual words that evokes all kinds of emotional reactions. I think that’s because so many people carry personal stories of work place pain and betrayal. What is more insulting than to say someone “can’t be trusted”? If you are gossiping,